eCornell

Help Desk

To reach the Help Desk directly, call us at:
1-800-801-0287
M - F 9am - 6pm ET

From outside the United States, please call +1-607-330-3200

Or send us email at:
helpdesk@ecornell.com.

Students Speak!

"You have as good a customer service program as I have encountered in any industry. [Your team] is absolutely outstanding and a pleasure to work with."
  - a student in " Fundamentals of Compensation"

eCornell takes pride in the level of help and support we offer our students and partners. Please use the sites listed below for help with questions you may have.

Knowledge Base
Search the Knowledge Base for answers to frequently asked questions.

Technology Requirements
Learn about the hardware and software requirements we recommend for eCornell courses. Find links to download and install any plug-ins you may need.

Support Request Form
Our quick and easy support request form is the best way to reach us on evenings and weekends. Our regular business hours are 9am-6pm Eastern Time, Monday through Friday.